Frequently asked questions

ShareMaster is a Windows desktop app for SharePoint migration and management. It bundles seven tools: Explore Master, Report Master, Clone Master, Recycle Master, Space Master, Replace Master, plus Copy To / Move To and Shared Links & Permissions cleanup. Everything runs on your machine.

ShareMaster supports SharePoint Online (Microsoft 365). Authentication uses modern OAuth.

ShareMaster is installed and run on your local Windows machine. Your SharePoint credentials and content never pass through our servers. Connections go directly from your computer to your SharePoint tenant.

Yes. Recycle Master and Clone Master both come with a 14-day free trial. The Community license is free for life and includes the SharePoint Explorer, version reset, bulk content-type updates, and Report Master.

Licences are sold per activation, available as a 1-year or 2-year subscription. The Community license is free and stays free. Pricing for Recycle Master and Clone Master is on the Pricing page.

ShareMaster connects with the credentials you supply at sign-in. To migrate content, the account needs at least Site Collection Administrator on the source and target sites. Read-only operations such as reporting only need the matching read permissions.

Subscriptions can be cancelled from your account portal at any time. Cancellation stops auto-renewal. Your existing licence remains valid until the end of the period you have already paid for.

Explore Master lets you inspect hidden SharePoint properties and object graphs, view Document Set version history, reset list item and file versions, bulk-update content types, and modify advanced settings, all directly in the UI without PowerShell.

Yes. Explore Master is included on every license, starting with the free Community tier.

Yes. Explore Master can roll back list item and file version numbers and clean up noisy version histories safely.

Clone Master copies SharePoint content with high fidelity. It can copy entire sites, individual lists or document libraries, and files between sites or between separate SharePoint Online tenants. Views, fields, lookup columns, content types and JSON view formatting are preserved.

Yes. Clone Master can copy lists, libraries, files and metadata across tenant boundaries. You sign in to both source and target separately and Clone Master handles the cross-tenant transfer.

Clone Master can replicate item-level and list-level permissions during migration. Permissions are mapped where users exist on the target; unresolved users are reported so you can fix them up.

Yes. List and library views, including their columns, filters, sort order and JSON view formatting, are carried across when you copy a list with Clone Master.

Yes. Clone Master detects lookup relationships and reconnects them on the target as long as the looked-up list has also been migrated.

Recycle Master adds true search to the SharePoint Recycling Bin. You can filter by title, original location, list ID, author, deleted-by user, item type and date, then restore one item or perform a bulk restore. It also lets you clear Recycling Bins in bulk across an entire tenant.

The default SharePoint Recycling Bin only paginates a flat list and offers minimal filtering. Recycle Master indexes deleted items so you can search across an entire site collection or tenant and restore matching items in one operation.

Yes. Once you have filtered down to the items you need, you can select any number of them and restore them all in a single operation.

Yes. You can select multiple sites and clear their Recycling Bins in one go to reclaim storage quickly. The action is logged and run in batches to stay within SharePoint throttling limits.

Space Master is a suite of storage-optimisation tools: Version Trimmer, Image Reducer, Empty Folder Remover, Bulk Delete Files & Items, and Bulk Delete Sites. Use them together to cut storage costs without losing the data you need.

You set a retention rule (for example, keep the latest 10 versions) and optionally a date rule (for example, ignore files modified in the last 30 days). The Version Trimmer previews the impact, then deletes only the older versions that fall outside your rules.

Yes. The retention setting keeps the most recent N versions of each file and removes the older ones. The latest version is always kept.

Yes. Date rules let you skip files modified after a chosen cut-off, or only remove versions older than a specific time window, so active files are left alone.

You can preview the exact impact before any changes are made, retain a configurable number of recent versions, and run trimming in batches. Combined with date safeguards this lets you trim versions at scale with low risk.

Space Master is included in both the Recycle Master and Clone Master licenses. A 14-day free trial is available.

Replace Master traverses document libraries, lists, columns, Site Pages and settings to replace URLs and text in bulk. Ideal for tenant moves, domain changes and content clean-ups, with no scripting required.

Yes. Replace Master can update text and links inside file content for common Office formats, so internal references survive a tenant rename or site move.

Replace Master is included in both the Recycle Master and Clone Master licenses.

Report Master exports Excel reports for lists, libraries and sites, including permission matrices, version counts and storage utilisation, so you can plan migrations and capacity with real numbers.

Yes. Report Master is included with every license, starting with the free Community tier.

All Report Master reports export to Excel (.xlsx), so you can filter, pivot and share them with stakeholders.